Frequently Asked Questions
Everything you need to know about shopping at TT.
What is the estimated delivery time for my furniture order?
Most of our home decor and furniture pieces are delivered within 5 to 10 business days. Larger freight items may take up to 14 days depending on your location.
Do you offer white-glove assembly services?
Yes, we offer premium white-glove delivery and assembly for an additional fee. This includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are the materials used in TT products sustainably sourced?
At TT, we prioritize sustainability. Our wooden furniture is crafted from FSC-certified timber, and we use eco-friendly textiles wherever possible to ensure a lower environmental impact.
How can I track my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through our financing partners to help you create your dream home today.